NEW! Coaching for High Performance
Coaching lies at the heart of management, and the greater the need for stronger business performance, the greater the need for managers and supervisors to be good coaches. As employees are increasingly called on to acquire new knowledge, master state-of-the-art skills, and take risks, a strong commitment to coaching has become a major factor in helping retain the best people.
Following a seven-step coaching process, Coaching for High Performance teaches managers how to communicate performance expectations, assess employee skill levels, establish the purpose of coaching, and agree on a coaching contract. The course teaches the critical skills needed to conduct coaching conversations, adapt one’s coaching style to fit changing situations, and create a coaching plan.
This new Self-Study course gives managers the coaching tools they need to help their people excel at their jobs and meet competitive challenges with confidence.
You’ll learn how to:
- Establish your mission and role as a coach
- Deliver feedback in any situation
- Use coaching skills to motivate and retain employees
- Coach employees across generations and throughout the employment life cycle
- Enhance team performance and channel conflict constructively
- Handle difficult coaching situations with insight and skill
Course Objective: Develop the skills to coach employees to ensure maximum performance, motivation, and retention.
Read the (PDF) for more detailed information on the course.
Level: Fundamental
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