How to Be an Effective Facilitator
 By
definition, a facilitator is a person who makes things easy. But
if you sometimes find the role to be tough—mainly because you're
a manager, not a professional facilitator—this targeted course
will certainly help. It teaches you the skills needed to keep a
person, group, or team on track, and it shows you how to work well
with diverse personalities. Designed for general managers whose
time is at a premium, the course presents a six-step process and
tools that you can apply in any situation—whether you're facilitating
a short-term problem-solving session or a multi-year strategic planning
project.
Learn how to
- Build commitment and foster a "we" approach
- Develop effective, time-saving agendas
- Deal with equipment and logistics, such as room setup and flip
chart techniques
- Understand different types of questioning techniques
- Become an active listener
- Give better feedback
- Use tools such as brainstorming and storyboarding
- Avoid groupthink
Course Objective: Teach managers to understand
the role of the facilitator in group, team, and individual
settings and develop skills to facilitate short- and
long-term projects.
Level: Fundamentals
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