What Managers Do

What Managers Do breaks your job as a manager down into its components—planning, organizing, staffing, directing, and controlling. As a result, you’ll be able to start every day with a sense of organization and control you never had before. You’ll see how everything you do fits into your overall role as a manager. This insight gives you a firmer grasp of the task at hand, making it easier to delegate effectively, motivate successfully, use time efficiently, and increase productivity substantially.

You’ll learn how to:

• Use planning techniques that ensure smooth operations
• Organize a department for maximum productivity
• Staff in a way that matches jobs with talent
• Develop performance appraisal techniques that increase employee development
• Motivate employees to perform to their maximum potential

Table of Contents

1. What is a Manager?
2. The Development of Contemporary Management
3. Managerial Planning
4. Structuring the Organization
5. Organizing Human Resources
6. Understanding Motivation
7. Understanding Leadership
8. The Managerial Control Process
9. Understanding Total Quality Management
10. Managing in Tomorrow's Environment

Format: Print
Testing/Credit: One multiple-choice test valued at one Continuing Education Unit (CEU) and one Examination Case valued at one CEU
Price: $139.00
Stock #: b14038 XWSS08

Instructional Method: Non-Interactive Self Study

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