Performance
Management
Achieve organizational goals...
Encourage employees to manage their own performance...
Help employees succeed...
with Performance Management!
People constitute the real competitive advantage in business
and industries of all types. Enhancing the performance of your
people and ultimately your organization depends on the continuous
improvement of staff at all levels. An effective Performance Management
system is essential to help employees perform at their best and
align their contributions with the goals, values, and initiatives
of the organization.
Gain the skills to
- Identify and remedy performance gaps
- Document performance with charts, graphs, reports
- Evaluate performance with BARS (Behaviorally Anchored Rating
Scales
- Implement S.M.A.R.T. guidelines (specific, measurable, accountable,
realistic, time frame)
- Establish non-monetary rewards through alignment, complement
base pay, and other means
- Use training and development tools, such as self-study, seminars,
in-house training, books, video, simulation, job rotation, and
online training
Performance Management presents managers and supervisors
with a clear model they can follow to plan, monitor, analyze,
and maintain a satisfying process of performance improvement for
their staff. Designed for readers to apply what they are learning
to their current job responsibilities, this course offers exercises
and assessments to determine your readiness to implement performance
management. It also illustrates strategies for developing the
crucial communication skills of coaching, problem solving, and
giving feedback while teaching methods for linking organization
and personal goals.
By demystifying the role of performance management techniques,
Performance Management provides the knowledge and
tools to design and implement a workable system that benefits
the organization and inspires employees to manage their own performance.
Table of Contents
- Getting Started with Performance Management
- Planning Performance: What is Expected?
- Monitoring Performance: How Are We Doing
- Analyzing Performance: What Performance Gaps Exist?
- Improving Performance: How Can We Make It Better?
- Maintaining Performance: How Do We Keep Performance On Track?
- Implementing Performance Management
About the Author
Charles M. Cadwell is the president of Training
Systems +, which specializes in training system design
and development. He has more than 20 years of experience
in the training field. Prior to starting Training
Systems + in 1986, he held positions as Director of
Field Training for Pizza Hut, Inc. and Director of
Training for Popingo Video, Inc. Cadwell˙s clients
have included Fortune 500 companies as well as a number
of small and medium-sized service, retail, and manufacturing
businesses. He has written about recruitment and selection,
orientation and training, teamwork, supervision, facilitation,
and leadership skills.
Course Objective: Design, implement, and monitor
a clear performance management system that is linked
to company goals and initiatives.
Level: All
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