Listen and Be Listened To

Gain the skills to

• Listen to others actively, critically, and responsively
• Become a more intelligent and discerning listener
• Save time and reduce costly mistakes and losses caused by miscommunication with both customers and co-workers

Now you can learn the listening skills you weren't taught in school with Listen and Be Listened To.This program's unbeatable combination of four one-hour tapes and a step-by-step workbook gives you specific solutions to real-life management problems and the expert listening techniques you need to succeed.

Learn how to:

• Listen with all your senses — and pick up the feelings and messages behind the words
• Discriminate between the various non-verbal cues you receive —and send — in every face-to-face communication
• Overcome the barriers to good listening: distractions, personal perceptions, and language problems
• Focus on the content of the messages you hear, not the delivery
• Improve your memory so you can retain important facts

Course Objective: Improve listening skills using active, critical, and responsive listening techniques.

Instructional Method: Non-Interactive Self Study

To Order Online Click Here: Select a Format Audio Cassette/Workbook Additional Workbooks 3 Other Ways to Order: Call 1-800-250-5308 or your AMA account representative. E-mail pubs_cust_serv@amanet.org Fax or Mail Text Order Form